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Posts Tagged ‘systems’

5 Reasons Your Franchise Needs an Operations Manual

April 4th, 2011    •  by Nicole Bickett    •   Blog   •   No Comments »

Congratulations! You run a successful business and would like to share that success with the rest of the country, and maybe even the world. Franchising allows you to grow your business quickly, yet many franchises with great products and opportunity for growth don’t make it. Why? The crux of success for a franchise is being able to repeat the...

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Did You Mean a Venti?

February 18th, 2011    •  by Nicole Bickett    •   Blog   •   No Comments »

The following is a guest post by speaker, author, and business coach CJ McClanahan.  You can learn more about CJ at www.goreachmore.com. I read somewhere that when you order a large coffee at Starbucks they correct you by insisting that you meant to ask for a “Venti”.  As soon as I get over being irritated ......

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Founder’s Syndrome: 7 Qualities of and Tips to Combat

July 26th, 2010    •  by Nicole Bickett    •   Blog   •   No Comments »

I recently heard about an issue that affects business owners called Founder’s Syndrome. I was curious and wanted to do a bit more research on the subject. According to author Carter McNamara of Authenticity Consulting, here are some of the characteristics of business owners with this syndrome: Are highly skeptical about planning, policies, an...

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Don’t Just Document…Implement

June 6th, 2010    •  by Nicole Bickett    •   Blog   •   No Comments »

You take the time to map out your processes, get feedback from the team, evaluate best practices, and then document them. Now you’re all set, processes have been improved, documented, employees have been trained and the business should run more efficiently, right? Not so fast! Now that we’ve documented them, why are we not seeing ......

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Build Your Business like You’re Going to Franchise

March 29th, 2010    •  by Nicole Bickett    •   Blog   •   1 Comment »

The most consistently successful business is the franchise. Think about it…McDonald’s, The UPS Store, Jiffy Lube, Subway, Great Clips, Super 8, etc. If you want to grow your business, and especially if you want to expand into new locations, you must treat your business the way that franchises do. Which means that you must have ......

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Not having an operations manual is called gambling

July 8th, 2009    •  by Nicole Bickett    •   Blog   •   No Comments »

A friend and colleague of mine, Matthew Griffith, recently blogged about systems so I definitely wanted to mention it here! A copy is below, but if you’d like to go directly to his blog, click here. Matt’s post: Businesses fail. Most businesses fail, because they run out of momentum. You’ll hear that described in various ......

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Can Systems Save You Money?

April 19th, 2009    •  by Nicole Bickett    •   Blog   •   2 Comments »

Last week I met with a potential new client. The client has a fantastic business model – they work with insurance companies all over the midwest and do exterior home improvements after a storm, primarily wind and hail storms and not total devastation storms. Since they work with insurance companies it is fairly recession proof. ......

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Exceeding Client Expectations

April 15th, 2009    •  by Nicole Bickett    •   Blog   •   No Comments »

I recently finished the book The Ultimate Sales Machine by Chet Holmes. In it he said that “it costs six times more to get a new client than to sell something additional to a current client.” In these economic times, are we doing all that we can to keep our clients happy? Are we exceeding ......

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