Building the bridge between vision and results.

Posts Tagged ‘sales’

Sales and Delivery…Will they ever understand each other?

April 7th, 2010    •  by Nicole Bickett    •   Blog   •   No Comments »

It doesn’t matter what company, what industry, or who their customers are. There is often a disconnect between sales and delivery. We hear it all the time from the client delivery/service/production staff…”Sales is over-selling! Why would they promise that? How am I going to get that done?” And sales asks us, “Seriously, what do they ......

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Exceeding Client Expectations

April 15th, 2009    •  by Nicole Bickett    •   Blog   •   No Comments »

I recently finished the book The Ultimate Sales Machine by Chet Holmes. In it he said that “it costs six times more to get a new client than to sell something additional to a current client.” In these economic times, are we doing all that we can to keep our clients happy? Are we exceeding ......

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