Posts Tagged ‘operations manual’

Each month VisionBridge features a “Partner Perspective,” 10 questions from one of our clients or colleagues about their business, their life, and their experience with VisionBridge.  This month we are featuring Eric Flora, Owner of Brenneco Fire Protection. Tell us about your company and what you do there. We help our clients sleep well at...

Congratulations! You run a successful business and would like to share that success with the rest of the country, and maybe even the world. Franchising allows you to grow your business quickly, yet many franchises with great products and opportunity for growth don’t make it. Why? The crux of success for a franchise is being able to repeat the...

I was invited to attend Vistage’s 2010 CEO Economic Summit last week where I heard nationally known economist, Alan Beaulieu, speak on the state of our economy and our options for the future. Granted, at first, I thought this could be the most boring three hours of my life. I was delightfully surprised that it ......

By: Pam Killman, Project Manager In my mind, there are two kinds of operations manuals: The operations manual you get when you purchase an appliance The operations manual you create for your business The appliance manual gives you step-by-step set up instructions, how to use, troubleshooting, warranty information, and important phone numbers. You t...

The most consistently successful business is the franchise. Think about it…McDonald’s, The UPS Store, Jiffy Lube, Subway, Great Clips, Super 8, etc. If you want to grow your business, and especially if you want to expand into new locations, you must treat your business the way that franchises do. Which means that you must have ......

Most small businesses do not have an operations manual. Part of the reason is that they are small enough and people and departments communicate often enough to have a basic understanding of what everyone is doing. About a year ago we worked with a three person consulting firm. That firm’s owner recently asked me why ......

If you own your own business, you may have gotten started because you wanted flexibility and control over your time. Yet as many entrepreneurs and business owners know, once you run a business you often work more than you ever have before! Why is this? Typically when a business owner starts a business they do ......

A friend and colleague of mine, Matthew Griffith, recently blogged about systems so I definitely wanted to mention it here! A copy is below, but if you’d like to go directly to his blog, click here. Matt’s post: Businesses fail. Most businesses fail, because they run out of momentum. You’ll hear that described in various ......

Whenever you feel overwhelmed by a process or not sure who is doing what, map it. I spent Friday afternoon with a client going over both their sales and delivery processes. Before we documented them we took the key players involved and mapped each process on a whiteboard. You do not have to be a ......